How do I know if the applicator has done it to the Unitex specifications?
The Unitex EIFS Technical manual and all instructions required is on the Unitex website, or please contact Unitex and our experienced Technical Sales Rep will check the purchase records and if needed will attend an onsite inspection.
Does my builder have on-site technical support from Unitex?
Most certainly! The Unitex Technical Sales Force will spend time on site with our valued customers to achieve the best from our products for your project.
What happens to the underside of the Unitex Base Board Panels where they meet the ground and or a roofline?
A Unitex Base Block is installed around the permitter at slab (base plate/stud/noggins) and at floor roof line to the first floor base plate (stud/noggin) below the base of the sheets, ensuring the system is completely sealed and no polystyrene is left uncoated preventing degradation. Under no circumstance should raw polystyrene be left exposed.
What is the lead-time from order to delivery?
Orders within Victoria are generally filled and delivered within 48 hours. NSW and other states (including local Unitex Stockists) are generally within 5 working days.
What if my building moves, and cracks – can it be repaired?
Yes, and Unitex will advise on best method of repair. Good building practice and regular installation of expansion joints around the perimeter will in general negate most minor frame movement issues.